AOP Customer Information

1. Terms of Use and Indemnification
2. Privacy Policy
3. SOS EULA
4. Customer Information

What is your return policy?
Alpha Omega Publications accepts returned products or items that are in resalable and reusable condition (no marks, highlights, tears, scratched CDs, missing pages, bent covers or pages; tests must be intact, etc.) Customers may return the product for a full refund within 30 days of the invoice date. After 30 days, a 20% restocking fee will be deducted from the refund. There will be a 5% restocking fee for splitting a boxed set. After 60 days, no refunds will be given. Also, please note that shipping charges are non-refundable.

What methods of payment do you accept?
Customers may pay for their orders by check, money order, or credit card. Alpha Omega Publications accepts Discover, Master Card, and Visa. American Express is not accepted. Orders over $400.00 paid by personal checks are held 3-5 additional business days pending verification of funds. A minimum $20.00 service fee will be charged for all returned checks. AOP is not able to offer Collect on Delivery (COD) service.